Shopping at this web site, you accept the following terms and conditions.
****Please Read Carefully****
Placing an Order
When can I place an order or get in touch with customer service?
You may place orders on-line 7 days a week 24 hours day! If you would like to speak with one of our friendly customer service representatives you will need to refer to the business hours that are listed below. We strongly recommend e-mailing us if you have any questions or concern. We will get back in touch with you as quickly as possible.
What are your hours of operation?
Monday – Friday 8:00am to 5:00 pm
***These hours are based on Central Standard Time zone and are subject to change***
Payment Options
What are my payment options?
- We take credit cards (PayPal). When placing an order on-line we ask that you fill out ALL the billing information fields with the correct information as to where you receive your bill.
Availability of Items
If I see the item in stock does this mean it is available?
- Yes. However we maintain a live inventory on our web site, what you see on our site is usually what we have in stock. Like any other inventory systems there are slightly differences in what our inventory shows and what is actually on our shelves. For that reason we do not charge your credit card until the item is pulled, packed and shipped.
What if I did not receive my entire order?
- We do not ship any order with less than 60% of the merchandise available without contacting the customer and receiving approval. You will only receive the items that we have in stock; other ordered items will be cancelled. Note again, you will only be??? charged for the items that you receive. If you receive a partial order, your tax and freight charges will be adjusted accordingly.
Once I have made an order has my credit card been charged?
- All orders are handled individually and credit card accounts will not be charged until the product is available and ready to be shipped.
When will my order ship?
- All orders placed by 12 noon CST will be shipped within 1 business day. You will receive a confirmation email following your checkout. If you do not receive the confirmation email, please contact . Additionally, you will receive an order status email once your order has been shipped.
What if I never receive my order?
- Situations may occur causing a package to not be delivered and we ask that you email us that includes your order number and we will get back to as quickly as possible.
Shipping
How much will my shipping charges be?
- All orders will be shipped via UPS and are handled on an individual basis. When placing an order on-line you will get a shipping charge quote before you finish making the order. Over-sized shipping charges may be applicable to certain orders and will be added as necessary. All over size charges will be applied only after the customer has been contacted.
Do you ship internationally?
- We currently do not ship internationally. Sorry for the inconvenience.
Return and Exchange Policies
Ruthless International is committed to you being fully satisfied with your purchase. If for any reason you would like to return the unused product, please follow the guidelines below.
You have 30 days following the date of purchase to return your items.
No returns or exchanges on Eyewear, Goggles or Optic Accessories.
No returns or exchanges on womens swimwear/underwear.
No returns or exchanges on open DVDs and CDs.
No returns on washed or worn product.
Call or e-mail us for a Return Authorization number (put on all boxes).
No refunds or exchanges without a valid RA #
Send the unused product back to us insured for the full value.
FedEx, UPS or USPS traceable only
How do I return merchandise?
- Once you download the return form please fill out completely and be sure to call customer service for your RA #. Once we approve your return you will receive a confirmation email. Below you will see the info as to where you should send your returned items as well as the link to download the return form.
Ruthless International
Attn: Returns
(Email us for shipping addess)?
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site’s owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site’s owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site’s owner or its software suppliers and protected by United States and international copyright laws.
Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE’S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE’S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE’S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
