FAQ

 

Are you having a problem with your order?

  • If so, please make sure you have the most current version of your browser before reporting a problem to warrior’s support team. To find the link for your particular browser upgrade, please refer to the list below For all other inquireies, please send a email.

 

  • In your email, please make sure to include:
  • 1. The browser and version you experienced your problem in.
  • 2. The page or url that the error occured on.
  • 3. The error message you recieved (if any)
  • 4. The order number (if applicable)


Does Ruthless International accept phone orders?

  • NO! Currently we only Accept Order through our website

 

Does Ruthless International accept mail orders?

  • We are only able to accept domestic money orders at this time. If you are in the U.S., send a money order payable to Ruthless International to:

Ruthless International
USA

Please include a note stating the size(s), color(s) and quantity you desire.

NOTE: Do not forget shipping rates $6.50 for the first item and $3.50 each other item.


How long will it take to receive my Ruthless International order once I have placed my order?

  • Once you place your order our credit card processor validates your credit card information and assigns an order number to your transaction. This takes anywhere from a few hours to a full 24 hours. Once we receive the order number at Ruthless International, we package your goods and mail them within 24 to 48 hours. We ship all packages in the USA and Canada via USPS Priority mail, which typically takes 2-4 days. This may take longer for Hawaii and Alaska.

 

How are Ruthless shorts sized and what size should I order?

  • Ruthless shorts run in even waist sizes from 30 – 42 and are true to size. If you want to be totally safe order a size bigger as we have a very good drawstring system and 3 way closure that can lock your shorts in good!

 

What if I need to exchange an item that I ordered?

  • We will gladly exchange any order for another size provided the following:
  1. The exchange is received by Ruthless International within 30 days from the ship date on the invoice.
  2. The product(s) are in good condition and have not been washed or worn to train in.
  3. Reasonable care has been taken when sending the items back.
  • Just put a note in the box of what item you would like to exchange for and mail it to:

Ruthless International
USA

***We will ship your new items as soon as we receive the returned shorts. Ruthless International reserves the right, at our sole discretion, to deny any exchange request. Please take extra care when sending goods back***

 

Does Ruthless International provide wholesale and team discounts?

  • Yes. Just fill out form under the Wholesale Section and we will respond with details on our wholesale/team program.

 

What Does Ruthless International charge for shipping for items in the USA?

  • We charge standard UPS Ground rates that depend on weight simply put the items in your cart that you want and proceed with the order and it will let you know the shipping rates before you buy it.

 

Refunds

  • All refunds must be approved before submitted. Or Ruthless International will only exchange not return merchandise.

 


TECHNICAL HELP

How can I upgrade my browser to its most current version?

  • While every browser is different, Ruthless International is working non-stop to ensure that your experience is fast and trouble-free. To help us help you, please make sure to upgrade to the most current version of your respective browser. A list of supported browsers and their respective upgrade locations can be found below:
  • 1. Firefox
  • 2. Internet Explorer
  • 3. Google Chrome